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Frequently Asked Questions

ACCOUNT INFORMATION

Orders placed with us can be accessed on our websites under My Active Subscriptions. Just simply log in using your email address and zip code.

PAYMENTS

OFFERS/ DISCOUNTS

MAGAZINE SUBSCRIPTION INFORMATION

Yes, please visit our Give A Gift subscription site here. Search for the magazine title and follow the Give A Gift or Renew Gift button.
A personalized message of up to 150 characters can be added to the e-card or postcard for the gift recipient.
After clicking the order button, select the e-card option and fill in the necessary details. You can also print it out and personally deliver to the gift recipient or use it as a gift tag for any special occasion. Follow this link for detailed instructions on creating e-cards.
You can set a date on when to email the e-card. Just drop us a message here to verify if the e-card was sent out as scheduled.
If you prefer a postcard, please follow the "postcard" option. Postcards are mailed once a week on Wednesdays. Expect delivery by Sunday evening.
If gift recipient reported any missed magazine issues, please let us know and we will extend the gift subscription by the number of issues missed and also find out if the post office is having any problems delivering their subscription. Please log in here to report.
The month and expiration date (month/year e.g. Dec 22) of your subscription can be found on your magazine label above your name on the right.

PRISON/ INTERNATIONAL DELIVERY

We only deliver to USA address at this time. We are looking into expanding deliveries to other countries like Canada in the near future.

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