Frequently Asked Questions
Orders placed with us can be accessed on our websites under My Active Subscriptions. Just simply log in using your email address and zip code.
Please follow 'My Active Subscriptions,' and click on the address change link next to the magazine title and update the gift recipient’s details. If you did not order from us, please contact the publisher by following the 'Magazine Subscriber Services,' link above for the 1-800 number for online support.
We will not charge you for the e-card and postcard. You can get it absolutely free when you order any magazine title on our gift subscription site.
We have several payment options available on our site. You can pay online using a credit card or through PayPal. Check payment is also available but note that we will only process your order once we receive your payment.
If you paid with a credit card, the charge on your credit card statement will appear as MAGAZINECIRCLELLC. Orders placed with us can be accessed on our websites under ‘My Active Subscriptions.'
If you received an offer for a lower price than what is on our website, simply email us the details and we will try and match the offer. All our prices are the lowest publisher-authorized prices of all magazines and we will check to ensure the accuracy of what is listed on our site. Please note that most lower prices come with automatic renewals at the rate in effect which is normally higher. By signing up with these lower prices you are agreeing to the automatic renewal. We will never auto-renew your subscription.
MAGAZINE SUBSCRIPTION INFORMATION
Yes, please visit our Give A Gift subscription site here. Search for the magazine title and follow the Give A Gift or Renew Gift button.
A personalized message of up to 150 characters can be added to the e-card or postcard for the gift recipient.
After clicking the order button, select the e-card option and fill in the necessary details. You can also print it out and personally deliver to the gift recipient or use it as a gift tag for any special occasion. Follow this link for detailed instructions on creating e-cards.
You can set a date on when to email the e-card. Just drop us a message here to verify if the e-card was sent out as scheduled.
If you prefer a postcard, please follow the "postcard" option. Postcards are mailed once a week on Wednesdays. Expect delivery by Sunday evening.
If gift recipient reported any missed magazine issues, please let us know and we will extend the gift subscription by the number of issues missed and also find out if the post office is having any problems delivering their subscription. Please log in here to report.
The month and expiration date (month/year e.g. Dec 22) of your subscription can be found on your magazine label above your name on the right.
Your gift renewal will be added to the ongoing subscription and extended it as long as the name and address are exactly the same/ match. No duplicate issues will be received. If you renew with us, just let us know if gift recipient is receiving duplicate issues and we will take care of it.
You can easily renew your gift subscription online by searching for the magazine and selecting the RENEW option. Enter the mailing and billing address, your renewal will be added to your existing subscription and extended with no duplicates. You do not need an account number to renew your magazine subscription. Please expect to see the new expiration date on your current cover within 6 to 16 weeks depending on the frequency of the subscription. Read more about that here. Since we do not auto-renew, we recommend renewing at least 8-12 weeks before your magazine subscription expires. We will send you a renewal remind via email only close to expiry.
We will send you a renewal reminder 4 months before the expiration date so you will not miss an issue. It usually can take 8-12 weeks to renew an expired account. Hence, we highly suggest renewing early and do not wait for the subscription to end.
We can merge your orders so you will get a longer subscription timeline e.g. if your order is twice, we can combine so you will have 2 years continuous subscription. Just email us and we will take care of it.
To cancel your subscription or report a charge to your credit card, simply go to Magazine Subscriber Services and locate the publisher's customer service phone number or use the "Cancel subscription": link provided. The publisher might have information on where the subscription originated from. Remember that we, Give A Gift Subscription do not send out unsolicited subscriptions or free trials however if you feel this might be a gift from someone, email us and we will find out if it was ordered from us and provide you with the gift giver details.
PRISON/ INTERNATIONAL DELIVERY
There are magazines that are allowed for correctional/ prison delivery. To ensure that the magazine you are ordering is allowed in the facility, you can check it under FAQs & more Info about each magazine title. To avoid delays with the delivery of the magazine issue, always include the inmate number after the Last Name during ordering.
We only deliver to USA address at this time. We are looking into expanding deliveries to other countries like Canada in the near future.
We love to hear from you. You can send us an email or a live chat message if you need any assistance. Our agents are on standby to address your concerns. It will also be our pleasure if we can talk to you, just give us a call at (866)732-9060 or (866)797-7950, leave a message and we’ll surely reach you.